A unique value assigned by the POS to identify the gift card transaction. Format: MMDDYYYY. It is a 10-byte composite field that is transmitted as 20 alphanumeric characters. CA Public Key Index, Identifies the hash algorithm used to produce the hash results in the digital signature scheme. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Elavon offers a payment solution for local and state agencies, schools, utilities, and other businesses in education or the public sector. Format: YYMMDD. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. By acquiring and integrating the Brazilian operation of Elavon, Stone significantly adds market share and becomes the 4th largest player on the market. Subsequent permission must be obtained when the agreement is modified. Submits the total count of all voided transactions in the batch. The cardholder then agrees to return to the store each month and present a domestic Brazilian Debit Card to make a payment according to the terms of the contract. How to Do a Refund on a Hypercom Credit Card Machine . Transaction, 3 - Non-Authenticated Security Transaction w/o Merchant Certificate i.e., Channel Encrypted (7), 4 - Non-Authenticated Security Transaction at a SET Capable merchant (9), 5 - Non-Secure Transaction (no encryption used) (8), 0 - UCAF data collection is not supported by the Merchant, 1 - UCAF data is supported by merchant and UCAF data must be present (attempt AVV), 2 - UCAF data is supported by merchant, and UCAF data must be present (fully authenticated AVV), space - Not a 3D Secure transaction (default value), N - Not a DCC eligible transaction (default), Z - DCC eligible transaction and POS has already performed DCC, 2 - Purchase (Lodging - Normal Stay), (Auto - Normal Rental), 5 - Express Service (Lodging)6 - Assured Reservation (Lodging), 08 - EMV (ICC) Mag stripe Read when the chip failed to read, 09 - EMV (ICC) Digital Secure Remote Payment (09). The decimal is implied:$1 is sent as 100 and 1 is sent as 1. The total is created by adding together the transaction amount for all detail transactions. The use of the Dynamic City field is restricted by Elavon and requires prior approval to participate in the program. Elavon securely handlesover $300 billion worth of commerce annually, Elavon is trusted and currently serves 2 million customers, Elavon is backed by the strength of our parent company U.S. Bank, Has deep vertical expertise and customized payment solutions, Onboard with flexible integration including semi-integrated and turn-key hosted solutions, Protect cardholder data at all points in the transaction lifecycle with our recommended layered security approach, Operate in over 36 countries, supporting partners and their customers needs for omni-commerce payments, Connect easily with 24/7, in-house multilingual customer support and a dedicated relationship management team. Format: MMDD. In another example containing an Australian dollar amount of $12.3445 would round to $12.34 since the value after the Precision Indicator for the above rate is four (4). Elavon is a decades-old, global merchant service provider and acquirer serving UK merchants. The manually entered Check Data in the following format (spaces and dashes removed): Encrypted Track 1 or Track 2 Data with Start and End sentinels removed. The Card Account Number (PAN) field is a numeric-only value. Get free help, tips & support from top experts on hypercom rbout balance related issues. All response codes have a field length of 2 and a type of Alphanumeric. EMV Tag 9F6E (Space Fill if not present from the chip), Available for the Issuers discretionary use. Each line of data in this string is delimited by the / character. This is only returned in the Brazilian region. Hold down the clear button and the punctuation button (below the 9 key) at the same time for 3-5 seconds, until the terminal turns off. Valid values are 0-9. 1 - Off-the-shelf mobile device (phone, tablet, etc). Indicates if the check was authorized by a participating member bank or a third party check processor. Indicates the method used to capture the cardholders information for an eCommerce or internet transaction. Identifies the Interest rate used for the installment transaction. The Credit and Return transaction amounts are treated as positive and are, The date the customer first drove away with the rental vehicle. The Cardholders currency code as represented by the three (3) digit alpha Currency value. EMV Tag 9F03 (Space Fill if not present from the chip), Indicates the environment of the terminal, its communication capability, and its operational control. The retrieval reference number returned from the Canadian Debit gateway during an authorization attempt. It is sent to the host on reversal and void messages when applicable. The unique IVU Loto processor identifier assigned for Elavon. The anticipated number of days for the auto rental or the number of days remaining in the stay for the folio (days remaining) for incremental transactions. The Market Specific Data Indicator value. EMV Tag 84, Indicates the extended cardholders Name for the transaction pulled from EMV Tag 9F0B. For example. Submits the amount of all optical/vision expenses contained within this purchase. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Numeric value between 0001 and 9999. Elavon Connect gives you, quick and easy access to statements, account management tools, product alerts, and more. Posted on Mar 17, 2011. This value is returned by the encrypting device and is used to generate the Message Authentication Code (MAC) using the Derived Unique Key Per Transaction (DUKPT) method. Elavon uses a quote-based pricing structure. A unique code that is used by the Merchant to denote the specific parsing rules for the merchant defined data that is contained in the Format Data field. If any element of our services or products do not meet your expectations and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding 'How to File a Complaint'. The description for the promotional code that is being offered to the consumer. In the example shown below, the folio was originally paid with an Amex for $64.70. The applicants social security number (SSN). Identifies the total authorized amount for the authorization request. This value is used to indicate the type of POS device used at the point of authorization. Allows the sub-merchants tax ID to be dynamically changed on each transaction submitted to the host for authorization. We use this information to make the website work as well as possible and improve our services. Unfortunately, this is an irreversible error, please get in touch with us ASAP as we will need to replace your terminal. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Manually entered card data (Account Number). Allows a multi-lane retailer using interleaved processing to send up a unique value that will identify the lane where the transaction originated from. Today, we are launching our 2021 LinkedIn Top Companies list, our fifth-annual ranking of the 50 best workplaces to grow your career. Amounts are rounded up when a five (5) or greater is present after the precision value and are rounded down when a four (4) or less is present. A check value that is calculated on the concatenation of all parts of the public key. Please note that the third party site may have privacy and information security policies that differ from those of Elavon. Indicates the type of cryptogram and the actions to be performed by the terminal. The markup percentage that has been included in the calculation of the DCC rate for this transaction. Let Elavon meet the needs of your customers by offering more than just the ability to process cards with one of our current offers. This value is used to identify the Lodging and Auto Rental transaction type. Batch will be Auto Settled after 10 days. This value is used to identify the status of the current settlement transaction. Contact us Whether you're connecting a card machine, integrating a payment gateway or have a question about your account, you can always reach out to our dedicated team. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Identifies the net dollar amount of all transactions in the batch. This field is used to identify the cumulative authorization amount that has been requested for the transaction. What do I do if a REFERRAL message is displayed? This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. Elavon is an innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. Identifies the device type used for this transaction. See table for valid values. Optional field that is used by the POS for routing the response back to the originating source (in the case of multi-trans / multi-lane systems). Calculates as: Identifies the total number of transactions in the batch. Then you're going to swipe the initial card that was operated on the purchase. Indicates the cashback amount applied to the transaction. Indicates the type of encryption that is used to secure the sensitive data. The DCC Exponent identifies where the decimal is positioned in this value starting from the right. I am trying to take phone payment for a customer who has no postcode, how do I complete the payment? Indicates the type of Cardholder Activated Terminal Indicator for this transaction. The parsed checking serial number as returned in the authorization response message. When can I perform a CNP (Customer Not Present) transaction? The number of units for the transaction represented in whole numbers. N - Credentials are not being stored or recalled from file (default value). The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Start Taking Payments 866-325-3281. Format: DDMMYY. Use 2 = $40 OTC Amount + $10 Prescription + $10 Clinic + $10 Dental = $70 Healthcare Amt, plus $10 Vision, Use 3 = $10 Prescription + $10 Clinic + $10 Dental = $30 Healthcare Amount, plus $10 Vision, Use 4 = $10 Vision Amount Only (not included in Healthcare Amount, must be sent as $0), Use 5 = $10 Transit Amount Only (not included in Healthcare Amount). Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. This value is used on non-approved check transitions and is intended to identify the contact information on the issuer/processor that declined the transaction. It determines the capture option allowed for the American Express Card in the Split Dial environment, where the POS is accessing Amex directly for Authorization processing of Amex Cards. Indicates the type of 3D Secure protocol used. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. ($1,000 is sent as 1000). Identifies the total amount of all Gift Card Credit transactions in the batch. This value should be in Cardholder Currency for DCC transactions else in Merchant Currency. What do I do if my terminal displays a TAMPER error? EMV Tag 9C (Space Fill if not present from the chip), Indicates the capabilities of the card to support specific functions within the application. The use of the Dynamic Street Address field is restricted by Elavon and requires prior approval to participate in the program. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The Terminal ID consists of two parts and is assigned by Elavon for each POS device. Token data (Token Data). Indicates that a special interchange rate was used in the processing of this transaction. Failing this, try placing the charger into a different mains socket. Indicates the cardholders Postal or Zip Code. Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity. Identifies the transaction amount less the discount for the current offer, if available. (5), 2 - Non-Authenticated Security Transaction from a 3-D Secure capable merchant, and merchant attempted to authorize using 3-D Secure. Or you can key-enter the sale. Multiple alternative payment methods supported. Card Account Number (Numeric Value Only). Track data is only used on original authorization requests. Format: HHMMSS. Frequently asked questions How do I complete my End of Day Banking settlement (also known as batching)? Indicates which encryption methodology was used for the Canadian Debit MAC Value. The values in this response message are subject to additions. Indicates the application type used to submit the Bridgestone/Firestone instant credit application request. For Terminal-Based settlement messages, this value will contain the total amount of the transaction in the Cardholders currency, including any Tips (for restaurant transactions). This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. The count of items in whole numbers in the SKU line item detail. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Default value is 01 - Digital Signature (default). Format: MMDDYY, This field is returned in the authorization response message to identify the time that the terminal download is being requested. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Resolutions: Make change to journal entry. This value is derived from the Third Party Data Tag 9F6E field and is returned in the authorization response message. The sequence number for the initial multi-clearing transaction starts as 01 and is incremented for each subsequent clearing item sent. Get in touch with your local support contact point by selecting the country closest to where your business is based. 0 - Default or primary account on file (in Canada this is only used for Flash Transactions). Identifies the provider of the risk information returned in the response. If the Resident Status is Own then send as 0 (zero). If your terminal is still out of power, please contact Customer Support on 01908 354 500. 0 - No Association Token used (default value). Indicates the current payment number for an installment transaction. The use of the Dynamic State field is restricted by Elavon and requires prior approval to participate in the program. The mobile application provides the flexibility of accepting credit card payments on the go. EMV Tag 9F1A (Space Fill if not present from the chip), Contains indicators about the attributes of the card holders device and the technology used for communication between the cardholders device and the acquiring POS Device. Select Batch > Select EOD > (Enter password 1234) > Press Enter > Check totals match > Select Enter (or YES). For example, if the consumer is making payment 1 of 12, then this value should be set to 12. Identifies the total amount of all Gift Card Redemption transactions in the batch. This field contains the approval code for the transaction. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. Generated by the Directory Server during the authentication transaction and passed back to the merchant with the authentication results. Indicates the amount to be submitted for a partial reversal on the final Multi-Clearing transaction, if necessary. The company offers the following products and services catering to any size business in most sectors: Card machines Online payment gateway (Opayo) Reliable support isnt a luxury, its a necessity. Indicates which encryption methodology was used for US Debit transactions (POS to Elavon) and which key to use for the next transaction (Elavon to POS). Manage your cashflow with our Faster Payment1 options. Indicates the total amount of TIPs included in the batch. The applicants CFNA Bridgestone / Firestone account number returned from the instant credit application request. This value is returned by the risk provider and is used to assess the potential risk on a transaction. A single space is inserted following each implicitly delimited field. Assume 1 if left blank. Place the terminal back on charge and wait for it to switch on. Allows for the merchants phone number to be dynamically changed on each transaction submitted to the host for authorization and settlement. For EBT transactions: this value indicates the remaining Food Stamp balance. This field contains a response code indicating the status of the batch settlement. A batch is out of balance by batch and company: Reasons: The batch was posted out-of-balance with the general accounting constants and batch revisions set to allow out-of-balance postings. The date of the first installment payment. B - Base spend qualification threshold met, N - Spend qualification threshold not met, F - Final Amount (amount is not expected to change for settlement). Each digit is described with corresponding valid values in the. Format: YYYYMMDDHHMM, The three (3) digit alpha currency code value. Please call Elavon's customer support team on 0345 850 0195. Required for both Gift Card and Loyalty reversal transactions. Format: HHMMSS. Identifies the means in which the transaction was processed between the cardholder and the merchant for a SecureCode authentication transaction. The amount fields are positive if unsigned and negative if preceded by a - sign. EMV Tag 9F37 (Space Fill if not present from the chip), An incrementing counter value that is managed by the application in the chip card. Indicates if the POS is capable of performing partial authorizations. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Track 1 (max length =76) or Track 2 (max length =37) data as read from a Magnetic Stripe Reader (MSR) or proximity with the start and end sentinels removed from the track. Identifies the total number of all Gift Card Activation transactions in the batch. Your request will be handled as soon as possible. One of the elements of the public key used to confirm the size of the public key in the cryptography process. The use of the Dynamic Phone Number field is restricted by Elavon and requires prior approval to participate in the program. For contracts supported by Worldline or question related to Ogone usage please contact https://support.worldline . Unfortunately, this means that there is an issue with your merchant account. Identifies if the data in the Account Data field contains an Elavon-defined token replacement value instead of the original account data. (no Dashes or Spaces). Request was denied - Invalid Merchant ID. What do I do if my terminal is failing to connect? This information must be printed on the receipt. It is a 10 byte composite field that is transmitted as 20 alphanumeric characters. You can only process CNP transactions if this was set up during your application. Public Key Index. Submits the total amount of all Credit Card Return transactions. This will cause a line item to be added to the original folio with the appropriate card type and a description of "Batch Settlement Failure". EMV Tag 5F24 (Space Fill if not present from the chip), The Issuer Application Data EMV Tag 9F10, The Authorization Response Code EMV Tag 8A (Space Fill if not present from the chip), Indicators about the attributes of the card holders device and the technology used for communication between the cardholders device and the acquiring POS Device. The encrypted PIN Block is returned from the PIN Pad Device. Format: MMDDYYYY. This field indicates the key factors that influenced Reason Code fraud score. The following table describes the values that are used in the MAC calculation by message type. Identifies if a promotional issuance is necessary when the consumer elects to accept the specified promotional code. the balance shafts may be out of balance. Identifies the net deposit amount of all transactions in the batch. The state tax amount applied to this transaction. Data insights and reporting Access powerful data insights to enable you to understand payment trends and help grow your business. This is the original amount that was submitted for authorization of the transaction. For example, if the consumer is making payment 1 of 12, then this value should be set to 1. The cardholders street address. The cost of an item in a Loyalty card transaction. Format: MMDDYYYY. Position the terminal in a clear area where the display can be read and the keypad and card swipe are easily accessible. The unformatted MICR data exactly as read from the MICR line of the check, including spaces, except that the MICR symbols will be replaced as follows: (raw TOAD format): For POP, ARC, or BOC transactions (exception processing): T + (Transit\Routing) + T + Checking Account Number + O + Check NumberExample: T987654321T1234567890123456O12345, For WEB, TEL, PPD, CCD transactions: T + (Transit\Routing) + T + Checking Account Number + OExample: T987654321T1234567890123456O. Total number of Installment payments for the transaction. For offline transactions, this value should be set to the date when the transaction occurs. What do I do if my terminal displays an INVALID PROFILE error? Minimize. Unplug the power for your device and wait for 10 seconds. The total credit limit returned from a CFNA Bridgestone / Firestone credit application request. This value is the original Issuer response as returned during the authorization attempt. ($1 is sent as 100 and 1 is sent as 1), Security violation MAC value is incorrect, Message encryption key synchronization error, Financial institution or intermediate network facility cannot be found for routing, Response not listed above has been received, Mobile Network Operator (MNO) controlled removable secure element (SIM or UICC) personalized for use with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element controlled by the MNO, for example, code division multiple access (CDMA), Removable secure element not controlled by the MNO, for example, memory card personalized for used with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element not controlled by the MNO, MNO controlled removable secure element (SIM or UICC) personalized for use with a tablet or e-book, Tablet or e-book with a fixed (non-removable) secure element controlled by the MNO, Removable secure element not controlled by the MNO, for example, memory card personalized for use with a tablet or e-book, Tablet or e-book with fixed (non-removable) secure element not controlled by the MNO. This value should be retained and returned unaltered in Terminal-Based settlement messages. Indicates the total number of payments for an installment transaction. This amount should be included in the Transaction Amount field. See the. Title: Fix RBOUT Author: owner Last modified by: owner Created Date: 5/7/2008 3:08:00 AM Other titles: Fix RBOUT . Allows the merchants postal code to be dynamically changed on each transaction submitted to the host for authorization and settlement. This value is also used in a Canadian Debit Void transaction. The System Trace Audit Number from the transaction, if available. We have solutions to fit all sizes and types of businesses. Identifies the insurance amount for the transaction, if applicable. Valid code: The Message Authentication Code (MAC) is used to verify that a Canadian Debit message transferred over a telecommunications network has not been altered. EMV Tag 9F33 (Space Fill if not present from the chip), Indicates the results of the last CVM performed. You may be trying to process a card type which has not been set up on your account (e.g. | Read 81-100 Reviews out of 131 The decimal is implied: $1 is sent as 100 and 1 is sent as 1. space - Not an mPOS device (default value). Value indicates the type of alphanumeric identifies the net dollar amount of all transactions in the data. The needs of your customers by offering more than just the ability to cards. Workplaces to grow your career RBOUT Author: owner created date: 5/7/2008 3:08:00 am other titles: Fix.. Returned from the PIN Pad device there is an irreversible error, please contact customer support on! Customers by offering more than just the ability to process cards with one of the transaction less. Values in the has not been set up during your application is from. 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